Shipping Policy
Welcome to DORTEX IT SOLUTION, where customer satisfaction is our top priority. We understand how important timely and secure delivery is to your shopping experience. Below is everything you need to know about our shipping and delivery process.
Order Processing Time
Once your order is successfully placed, our team begins processing it promptly.
Order processing typically takes 1–2 business days, during which we:
- Verify payment details
- Prepare items for dispatch
- Ensure safe and secure packaging
Delivery Timelines
We offer multiple delivery options to suit your convenience:
- Standard Delivery: 5–7 business days
- Expedited Delivery: 2–3 business days
- Express Shipping: Within 48 hours
Delivery timelines may vary depending on your location, product availability, and courier partner network.
Order Tracking
Once your order is dispatched, you will receive a shipping confirmation via email or SMS, including:
- A tracking number
- A link to track your shipment in real-time
You can also track your order from the “My Orders” section on our website.
Shipping Costs
Shipping charges are calculated based on:
- Selected delivery method
- Delivery location
- Total order weight and size
The exact shipping cost will be displayed at checkout before payment.
DORTEX IT SOLUTION ensures transparent and affordable shipping rates.
Delivery Partners
We work with trusted and reliable logistics partners to ensure:
- Safe packaging and proper handling
- Secure and timely delivery
- Smooth shipment movement from dispatch to final delivery
All shipments are handled with utmost care to ensure customer satisfaction.
Customer Support
For any questions or assistance regarding shipping or delivery, please contact us:
📧 Email: support@dtxitsolution.com
📞 Phone: +91-7983908821
Registered Address:
Shop No. 113, 1st Floor,
Vardhman Premium Mall, LSC,
Outer Ring Road, Deepali, Pitampura,
Saraswati Vihar, North West Delhi,
Delhi – 110034, India
Company Name:
DORTEX IT SOLUTION PRIVATE LIMITED
